An update to the PS3™ system software was released on July 8, 2008. You can use this update to upgrade your system software to version 2.41.
This update corrects a problem that prevented a limited number of PS3™ systems from starting properly after updating to version 2.40.
For those users who have updated to version 2.40 and have experienced the problem where the XMB™(XrossMediaBar) screen does not appear, or no images are displayed on the screen, please contact Consumer Services at 1-800-345-7669.
We have confirmed that for those users who have successfully updated to version 2.40 and are able to start the PS3™ system, this problem will not occur on your PS3™ system.
We apologize for any inconvenience this may have caused you and appreciate your understanding and continued support.