The PLAYSTATION®3 system software update may include security patches, new or revised settings and features and other items, which will change your current operating system. We encourage you to check this page from time to time for software updates and to always maintain your system to use the latest version of the system software.

An update to the PS3™ system software was released on July 8, 2008. You can use this update to upgrade your system software to version 2.41.

This update corrects a problem that prevented a limited number of PS3™ systems from starting properly after updating to version 2.40.

For those users who have updated to version 2.40 and have experienced the problem where the XMB™(XrossMediaBar) screen does not appear, or no images are displayed on the screen, please contact Consumer Services at 1-800-345-7669.

We have confirmed that for those users who have successfully updated to version 2.40 and are able to start the PS3™ system, this problem will not occur on your PS3™ system.

We apologize for any inconvenience this may have caused you and appreciate your understanding and continued support.